Your quick weekly catch-up on important updates, missed emails, team news, announcements, and highlights.
The Newsroom
What You Need to Know
The headlines from across ipNX this week - the short, skimmable version.
Outsourced Appraisals Reminder
Dear Colleagues, please be reminded that the Outsourced Appraisal is currently ongoing. The deadline for submission of completed appraisal forms - the Behavioral Competence Form and KPI Appraisal Form - is Friday, August 21, 2026.
Dear Colleague, we are pleased to announce that ipNX is a proud sponsor of Thrive-in-Tech 6.0, an industry event focused on empowering aspiring professionals and early-career talent through mentorship, training, innovation and networking.
Dear Colleague, now that the music has stopped and the denim is back in the wardrobe, we want to hear from you! How did we do at the ipNX TGIF Unplugged? Please take just 3 minutes to complete our anonymous feedback survey and help us make future experiences even better.
Efficiency isn't cutting corners; it's sharpening them. A recap of the ipNX Quality Policy - maintain and improve quality while optimising costs, because efficiency means getting to the desired outcome without sacrificing quality.
Week 34 toolbox talk: mast and tower access involves significant work-at-height hazards. Climbing ladders, rest/working platforms and guardrails help workers climb, rest and move around elevated structures safely - inspect before use and never bypass a safety device.
What a Friday! Thank You for Being Part of TGIF Unplugged
Dear Colleague, thank you for making ipNX TGIF Unplugged a memorable experience! We hope you had a great time unwinding, connecting, and celebrating with your colleagues.
How to Vote for ipNX at the Nigeria eGovernment Excellence Award
Dear Colleague, I trust this email finds you well. Here's a simple step-by-step guide on how you can cast your vote for ipNX at the Nigeria eGovernment Excellence Award.
Vote for ipNX at the Nigeria eGovernment Excellence Awards
We are pleased to announce that ipNX has been nominated for the "Connectivity & Last-Mile Access Award" at the Nigeria eGovernment Excellence Awards 2026. The voting portal is now open, and we invite you to support ipNX by casting your vote.
Dear All, please find a step-by-step guide on how to use the "Manage" feature in Zoho Calendar. It lets you view colleagues' schedules side-by-side before sending an invite, helping avoid scheduling conflicts and reducing back-and-forth emails.
Personal Protective Equipment (PPE): Your Last Line of Defence Against Workplace Hazards
PPE plays a critical role in preventing workplace injuries and reducing the severity of incidents. From safety helmets and footwear to gloves, eye protection and high-visibility clothing - our 8-point guide covers application areas, good practice, and stop-work authority.
Getting it right the first time costs nothing extra - rework, escalations, and lost customer trust do. Build quality into every process, every ticket, and every customer interaction.
Dear Colleague, the wait is over; the ipNX TGIF Unplugged Celebration is happening today! Your checklist: Denim Outfit, Friday Energy & Vibes, Photo-Ready Smiles. Get ready for a fun-filled Friday with music, games, and a few surprises. Please refer to the banner for the venue details for your location, and kindly RSVP if you haven't already.
Re: Incident Notification - Downtime on Some Internal Applications
An update on the recent downtime affecting some internal applications, including the impact, current status, and the steps being taken to restore full service.
Join Us at LCCI ICTEL Expo 2026 - Visit the ipNX Exhibition Booth
Dear Colleague, we are pleased to inform you that our Divisional CEO, Mr. Oluseyi Lala, will be speaking at the Lagos Chamber of Commerce and Industry (LCCI) ICTEL Expo 2026, one of Nigeria's foremost technology and innovation conferences. Visit the ipNX exhibition booth for event details.
Looking for your next challenge? Explore current openings across the organization and take the next step in your career journey.
20 active openings
Sales
Account Manager - Lagos Mainland
LagosFull-Time
Maintain and grow the business and client base, build productive relationships with key decision makers, and drive opportunities that win ipNX a larger share of customers' wallets across Lagos Mainland.
Develop and grow strategic client relationships across the West region, create solutions tailored to business needs, and expand ipNX's footprint with existing and potential clients.
Dispatch contractors, track job completion, manage regional spares pools, and ensure quality assurance of all field work - serving as the operational link between centralized planning and field execution.
Handle escalated incidents from L1, perform in-depth diagnostics, coordinate with service fulfilment engineers, and ensure timely resolution within SLA on a 24/7 shift basis.
Provide expert-level analysis, configuration support, and optimization of ipNX's network infrastructure, leading complex fault resolution and proactive improvement initiatives.
Ensure seamless delivery of ipNX's connectivity, cloud, and ICT services to enterprise customers in line with agreed SLAs, acting as the bridge between customers and internal operations teams.
Manage and coordinate all technical service delivery activities within the assigned region, ensuring efficient installation, maintenance, and support with high service quality, timely fault resolution, and customer satisfaction.
Own the full software development lifecycle of our internal systems, ensuring high performance, reliability, and scalability as a versatile and proactive member of the engineering team.
Design and implement advanced data connectivity and network infrastructure solutions covering Internet, MPLS, SD-WAN, VPN, Cloud Connectivity, and Managed Network Services for enterprise customers.
Lead the design, development, and deployment of advanced Voice and Unified Communications solutions across VoIP, SIP Trunking, PBX, Contact Center, and UC platforms for enterprise customers.
Deliver timely and efficient installation, configuration, and activation of ipNX customer services (Voice, Data & Video) through proper planning, field execution, testing, and documentation.
Provision, install, configure, operate, monitor, and maintain systems (hardware and software) and related infrastructure to enable continuous innovation across the IT landscape.
Provide strategic leadership, architectural direction, governance, and quality assurance for all network designs under the Managed Network Services division.
Manage the nationwide contractor network and coordinate all physical installations, site surveys, and fault resolutions, owning regional spares logistics, the FSM system, and contractor performance.
Oversee 24/7 network monitoring, incident management, and remote diagnostics for all MNS-deployed networks, ensuring service availability, SLA compliance, and rapid fault resolution across customer sites nationwide.
Perform real-time monitoring of all MNS-deployed networks, fault detection, ticket management, and remote troubleshooting as the frontline of the NOCC, ensuring network availability and rapid incident response.
Lead daily Data Centre and network facilities operations, ensuring the asset portfolio is managed and maintained compliantly with statutory requirements while achieving the highest possible KPI targets.
Oversee cash and bank operations across the regions, including staff cash requests and i-Shop collections, while maintaining strong relationships with bank contacts and handling bank reconciliation.